Winter is coming. During icy conditions, salt is put on the road to lower the freezing point of water. “[Salt] chemically turns that ice back into water so the car tires can then reach the pavement for traction, instead of just sliding on top of the ice,” says Joe Roger, Manager of Vehicle Services at […]
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What makes Mighty Auto Parts unique with our customers is that we genuinely care about their success. But what sets us apart from the competition, is our training. We study each customer, what are they using, how they are using it, and then put together a plan. Nothing can replace physical training and having technicians […]
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Veteran Technicians Adapt Well to New Technology While visiting a shop, I listened as a young technician rambled on about the new technology and jokingly added how the older techs needed to retire. He claimed they were not as receptive to new technology and change; therefore they couldn’t keep up. My thoughts were considerably different. […]
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