Troubleshooting noises and vibrations can be a challenge, even for the most experienced technician. Our training has taught us to take some basic steps or procedures to identify and resolve these issues, but when these techniques fail, how do you handle the customer’s complaint? Repeating the same diagnostics or repairs…
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The Technician is the Maintenance Reminder Light You are the maintenance reminder light and it’s not a job to be taken lightly. Your customers trust you with their second most expensive investment. The instrument cluster is filled with gauges and lights that reflect the operating conditions of the engine. Unfortunately, many vehicle owners have become accustomed to relying on these instruments […]
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